Notification Guide

What can I do if I’m not getting any notifications on Android?

There are many reasons that notifications may not be working on Xiaomi, Oppo, One Plus, Vivo, Lenovo, Huawei, Samsung phones . Frequently, it’s a battery optimization issue, see the list of steps further below.

Checklist:

Please make sure:

  • Notifications are enabled and DO NOT DISTURB mode is disabled on your phone.
  • You have the latest version of app
  • You have the latest Google Play Services version.

Autostart

  • Allow Karnal Breaking News App to autostart when the phone boots:
  • Go to Phone settings > Startup manager > enable autostart for Karnal Breaking News App.
  • On some devices you may not find this kind of option in the Settings, but you may have an app that handles the automatic startup of apps.

Priority

Allow Karnal Breaking News App to work in priority mode.

Battery Optimization

Karnal Breaking News App needs to have priority and be excluded from battery optimization in order to send you notifications.
To do this, you will need to go into your device settings.
Karnal Breaking News App needs priority and all access in the following settings:
Exclude Karnal Breaking News App from battery optimization options:
Go to Phone Settings > Battery > Unmonitored apps > add Karnal Breaking News App to the list. Restart your phone.
Go to Phone Settings > Battery > Apps > Karnal Breaking News App > Do not optimize. Restart your phone.

Mobile Data

  • Disable restrictions for mobile data:
  • Phone Settings > Mobile Data > disable  ‘Restrict background data.’
  • Allow Karnal Breaking News App to work while the screen is off:
  • Go to Phone Settings > Mobile Data > disable  ‘Restrict background data.’
  • Allow Karnal Breaking News App to have unrestricted background data:
  • Go to Phone Settings > Apps > Karnal Breaking News App > Data usage and check whether your phone is restricting background data for Karnal Breaking News App.

Sound and Notifications

Go to Phone Settings > Sound & notification > App notifications > Karnal Breaking News App > turn on priority.

Security

Go to Phone settings > Security > Permissions > Autostart > enable autostart for Karnal Breaking News App. Restart your phone.

Please be Aware:

After changing the settings, we recommend logging out (Settings > Account > Log out) and logging back into Karnal Breaking News App for the settings to be applied.